Business Challenge
A bank serving 10 million customers had recently undertaken several large-scale acquisitions. The acquisitions resulted in a collection of disparate data centers and networks that needed to be integrated or consolidated in order to maintain manageability, control costs, present customers with a unified brand experience, and improve communication throughout and across the company. As a key element of the consolidation, the bank sought an enterprise management system that would be highly-scalable, fault-tolerant, and adaptable to a demanding environment of rapid change.
Solution
Forsythe worked with the bank’s IT team to design and then implement an enterprise management architecture across two geographically distant data centers, which would serve the bank’s entire consolidated environment. To provide maximum scalability and performance, each software solution was deployed on a separate platform. Solutions were deployed with “loose cluster” failover capability. The solution also relied on the concept of multiple, redundant collection-stations for various assigned network domains to enhance resilience and further assure scalability and performance.
Results
The project was completed with full first-time acceptance, ahead of schedule. The timing allowed the bank to move ahead with much-needed additional network construction without disruption. The end result was an enterprise management solution that successfully manages all of the bank’s networks. By helping assure an “always-on” infrastructure, this solution enables the bank to provide its customers with better support, while giving it the ability to market to them better and thus drive its business farther.