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Return Instructions
Packing Guide Lines
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Leasing & Financial Services


Return Guide Lines


When packing equipment for return, please adhere to the following guidelines:

NON-PALLET PACKING

 

PC’s (DESKTOPS AND TOWERS)


• Can be boxed with many layers of bubble wrap--as long as the equipment  is tightly secured in the box with no room for jostling.

 

RACK MOUNTED SERVERS:


• Servers must be removed from the rack and either VERY securely boxed or shrink-    wrapped to a pallet.  If left in the rack, damage to the rack can cause all items to topple     down upon each other and cause damages to every thing.

 

MONITORS:


• Can be packed in individual boxes with many layers of bubble wrap. They must be tightly secured with no extra space that could cause jostling.

 

LAPTOPS:


• Should go in their cases and then boxed with many layers of bubble wrap.


• If boxed, they should be carefully stacked and the boxes should have FRAGILE written on side.

 

MISCELLANEOUS:


• PC cards, hard drives, modems, etc should be carefully bubble wrapped and packed securely into boxes.


• Cables, keyboards, mice, etc can be put into a box with bubble wrap.

 

 

STANDARD BULK SHIPMENT PACKING REQUIREMENTS
(PALLET-LOADED)


MONITORS


14”-15”


• Stack units no more than two (2) layers high with the screens facing downward separating each layer with sheets of bubble wrap on top of cardboard. This is important to reduce potential damage and scratching of the screen.


• Monitors must not overhang the pallet (40”x 48”size pallet preferred). Depending on size, either a 2x3 pattern per layer (18 monitor’s total) or a 3x3 pattern per layer (27 monitors total) is acceptable.


• Pallet-loads must be shrink-wrapped and stable. Wrapping a few layers of film tightly around the pallet itself will help stabilize the load.


• Return all video cables, power cords and swivel bases with the monitors. Place power cords into a separate box. Either wrap the video cord around the base or roll up and tie using a twist-tie (preferred method) to prevent damage to the connector.


• Attach a packing list to the front side of each pallet to indicate the contents of the load.


• DO NOT STACK ANYTHING ON TOP OF THE PALLET AND DO NOT “DOUBLE STACK” PALLETS. Ideally. A No-Stacking warning cone should be secured on top of the pallet-load.

 

 

17”-21”    


• Stack unit’s no more than two (2) layers high with the screens facing downward separating each layer with sheets of bubble wrap on top of cardboard. This is important to reduce potential damage and scratching of the screen.


• Monitors must not overhang the pallet (40”48”size of monitor. a 2x3 pattern per layer (12 monitors total) is acceptable.


• Pallet-loads must be shrink-wrapped and stable. Wrapping a few layers of film tightly around the pallet itself will help stabilize the load.


• Return all video cables, power cords and swivel bases with the monitors. Place power cords into a separate box. Either wrap the video cord around the base, or roll up and twist-tie (preferred method) to prevent damage to the connector.


• Attached a packing list to the front side of each pallet to indicate the contents of the load.


• DO NOT STACK ANYTHING ON THE TOP OF THE PALLET AND DO NOT”DOUBLE STACK” PALLETS. Ideally, a No-Stacking warning cone should be secured on top of the pallet-load.

 

PC’s (DESKTOPS AND TOWERS)


• Stack units no more than three (2) layers high. Towers must be stacked on their sides.


• Units must not overhand the pallet (40”x48” size pallet preferred). A tight 2x2 pattern per layer is acceptable with the front of the computer facing outward and the back of the computer facing inward towards the center of the pallet. Total computers on a pallet must not exceed twenty-four (24).


• All layers must be separated by cardboard sheets to help minimize surface scratching/denting and stabilize the load during shipping.


• Include keyboards/mice/power cords, etc. in separate boxes labeled with the quantities of each item.


• Pallet-loads must be shrink-wrapped and stable. Wrapping a few layers of film tightly around the pallet itself will help stabilize the load.


• Attached a packing list to the front side of each pallet to indicate the contents of the load.


• DO NOT STACK ANYTHING ON TOP OF THE PALLET AND DO NOT “DOUBLE STACK” PALLETS. Keyboard. Mice power cords. Etc boxes (1 additional layer) may be placed on top of the pallet and stretch-wrapped to the load. Ideally, a No-Stacking warning cone should be secured on top of the pallet-load.

 

NOTEBOOKS


• Pack units tightly in bubble wrap, maximum six (6) to a box. Note: foam peanuts are not acceptable as they allow shifting during shipment. Tape the box closed and mark/label the quantity of units by type in the box. In a similar fashion. Separate and package all accessories & loose components.


• Stack boxes no more the three (3) layers high on a pallet to avoid potential crushing of units during shipment. Boxes must not overhang the pallet (40”x 48”) size pallet preferred).


• Pallet-loads must be shrink-wrapped and stable. Wrapping a few layers of film tightly around the pallet itself will help stabilize the load. Attach a packing list to the front side of each pallet to indicate the contents of the load.


• DO NOT STACK ANTHING ON TOP OF THE PALLET AND DO NOT “DOUBLE STACK” PALLETS. Keyboard. Mice, power cords, etc. boxes (1 additional layer) may be on top of the pallet and stretch-wrapped to the load. Ideally, a No-Stacking warning cone should be secured on top of the pallet-load.

 

PRINTERS


• Toner must be taken out of each printer and placed in a plastic bag, which must then be shipped along with the printer.


• Printers may be shrink-wrapped to a pallet or, if small enough, can be wrapped in many layers of bubble wrap and boxed.


• No stacking is ever allowed.

 

NETWORK EQUIPMENT (routers, switches, etc.)


• Need to be wrapped in bubble wrap and securely packed in boxes so that they cannot get jostled around inside the box. 


• If you have an item too large for a box, please wrap tightly in many layers of bubble wrap and shrink-wrap to a pallet.

 

EMC and STK EQUIPMENT
(and any other very large Server, Tape Storage, etc.)


• These should be Blanket or shrink wrapped with as much padding as possible and then strapped into a padded Van Line truck when moved.