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2003 Articles


Closing the Business Continuity Gap: Responding to Risks in Unprecedented Times

Michael Croy, Director, Business Continuity Solutions
Continuity Insights 09.01.2003
A business continuity gap is created by a difference between the actual availability of an organization’s information systems and the level of availability expected by its business units. In most organizations, this is a blind gap that is not discovered until a major disruption in business or a major disaster strikes – even in organizations with sophisticated business continuity programs in place. The gap is often the result of years of changes to the business, the IT infrastructure, the business environment, and global conditions. Closing the gap, which protects the viability of the organization and supports the fiscal and fiduciary responsibilities of the business as a whole, involved the IT organization, the business units, and the company’s key executives. Only when all entities participate in identifying and assessing vulnerabilities, can effective risk management strategies be developed for each vulnerability. The risk management strategy may include one or more of the following: accepting the risk through financial reserves, assigning the risk to an insurer or an outsourcer, or mitigating the risk with a combination of proactive and reactive strategies appropriate for the organization’s existing IT infrastructure and recovery objectives.