Course Description

During this two day training course, you will learn how to install, configure, administer and support Websense Web Security Suite software. Through instruction, iLabs (instructor led demos and lab exercises) and hands-on lab practice exercises, you will gain familiarity with the requirements and recommendations of Websense product deployment, installation and configuration, Websense product and component functionality (remote filtering, delegated and remote administration) and troubleshooting via internal and 3rd party diagnostic processes.

Course Fee: $1,495

Course Outline

Topic 1 : Course Introduction: Websense Overview and Software Architecture

• About Websense, Inc.
  • Websense Security Labs Protection Services
• Websense Product Overview
  • Websense Software Key Features
  • Websense Reporting Tools
  • Additional Features & Product Add-ons

   

  Topic 2 : Installation and Deployment Part 1

   

• Installation Part 1
  • Preinstall Questions
  • Hands-On Lab 2-1: Installing Websense Web Security Suite
• Deployment Part 1
  • Websense Core Components
  • Websense Secondary Components
  • Additional Deployment Notes
  • Instructor-Led Lab (iLab) 2-2: Websense Help and Documentation
• Installing Websense Reporting Tools and Components
  • Log Server
  • Reporter
  • Enterprise Explorer
  • Database Administration
  • Hands-On Lab 2-3: Installing Reporting Components

   

  Topic 3 : Websense Server Configuration

   

• Websense Manager
  • Menu Bar & Navigation Tree
  • Instructor Led Lab (iLab) 3-1: Websense Manager Menu Bar and Navigation Tree
  • Websense Manager Content Pane
    Policy Window

    Category Set

    Protocol Set

  • Hands-On Lab 3-2: Websense Server Configuration
    Network Agent
  • Websense Server Settings
  • Instructor-Led Lab (iLab) 3-3: Customize Block Pages
  • Starting and Stopping Websense Components

   

  Topic 4 : User Identification: Authentication and User Names

   

• Introduction to User Identification
  • Filter by Workstation and Global Policy
  • Benefits of filtering by Users, Groups, and Domains
  • Software required for User Identification
    Directory Service and Websense User Service

    Hands-On Lab Lab 4-1: Setting Up Active Directory Authentication

  • Difference between Manual Authentication and Transparent Identification
  • Three Methods for Identifying Users
  • Websense Integration Products
    Integrated Directory Service
  • Websense Transparent Identification (XID) Agents
    DC Agent (Windows Domains, both NTLM and LDAP protocols)

    Domain Controller Polling

    Workstation Polling

    Logon Agent (Local Machines)

    Group Policy Enabled

    Login/Logout Scripts

    eDirectory Agent (Identifies Novell eDirectory Logons)

    RADIUS Agent (Remote Authentication)

  • Manual Authentication

   

  Topic 5 : Working with Policies

   

• About Websense Filtering
  • Filtering Defaults
    Initial Filtering

    Global Policy

    Editing the Global Policy

  • Filtering Structures
    Category Sets

    Protocol Sets

  • Filtering Options
    Basic Filters: Permit, Block, Quota Time, Continue

    Hands-On Labs: 5-1: General Filtering & 5-2: Quota Times & 5-3: Password Override and Continue

    Advanced Filters: Keywords, File Types, Bandwidth Usage

    Hands-On Lab: 5-4: Keywords and File Type Blocking

    Other Filters: Time of Day, Day of Week, Custom URLs, Yes Lists

    Hands-on Labs: 5-5 Custom URLs & 5-6 Yes Lists

    Protocol Filtering

    Controlling Spyware, Malware, etc.

    Hands-on Lab: 5-7: Configuring Protocol Sets and Creating Custom Sets

  • Working with Policies
    • Creating Policies
    • Modifying Policies
    • Hands On Lab: 5-8: Creating Custom Sets and Policies
    • Applying Policies
      Users and Groups

      Directory Structures and Organizational Units

      IP Addresses and Network Ranges

      Entire Network (Global)

     

    Topic 6 : Troubleshooting Part 1

     

  • Troubleshooting Overview
  • Websense Troubleshooting Tools and Processes
  • Websense Diagnostic Tools
    • TestLogServer
      Hands-On Lab: 6-1 Troubleshooting Using TestLogServer
  • WebsensePing
    Hands-on Lab: 6-2 WebsensePing with Workstation IPs
    • Block Page ‘More Information’ Link
      Hands-on Labs: 6-3 More Information from Block Pages

    ConsoleClient & 6-4 Connecting ConsoleClient to the Filtering Service & 6-5

    Connecting ConsoleClient to DC Agent

    • Websense Component Service Debugging
      Network Agent

      User Service

      Hands-On Lab: 6-6 Debugging the User Service with dstrace

      Log Server

      Websense Explorer

      Websense Real-Time Analyzer

  • Miscellaneous Troubleshooting
  • Database Download Problems
  • Password Reset
  • Hands-On Labs: 6-7 Lab Pre-Work & 6-8 Password Reset
  • Using Error Logs
    Websense Log File

    Windows Event Viewer

Topic 7 : Websense Reporting Tools

Topic 8 : Remote Filtering

• About Remote Filtering
• Remote Filtering Server
  • iLab 8-1: Install Remote Filtering Server Service

• Remote Filtering Client
  • Hands-on Lab 8-2: Installing the Remote Filtering Client & 8-3: Remote Filtering In Action

   

  Topic 9 : Deployment Part 2

   

• General Deployment Recommendations by Network Size
• Hardware and Software
  • Component Limits and Suggestions
  • Network Agent Suggestions
  • Filtering Services per Policy Server
  • Deploying Transparent Identification Agents
• Deploying Network Agent
• Maximizing System Performance
  • Network Agent
  • Real-Time Analyzer HTTP Reporting
  • Database Engine
  • Log Database Disk Space Recommendations
• Remote Filtering
• Deploying in Networks Up to 10,000 Users
  • Small Networks (1-500 users)
  • Medium Networks (500 – 2,500 users)
  • Large Networks (2,500 – 10,000 users)
• Deploying in Networks with Over 10,000 Users
  • Enterprise Networks (10,000 – 25,000 users)
  • Very Large Enterprise Networks (25,000+)

Topic 10 : Installation Part 2

Topic 11 : Advanced Administration

Topic 13a : Integrations and Websense Technology Partners

Topic 13b : Websense Security Labs

Topic 13c : About Client Policy Manager (CPM) – Desktop Security